RENAC International
Wednesday, 24. January 2018
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Terms and conditions RENAC

Payment procedure

Once an application has been received, the booking will be confirmed and an invoice will be raised. The course fee has to be paid within 14 calendar days after receiving the invoice but shall reach RENAC or its partner organisation indicated on the invoice as beneficiary (thereafter called ‘partner’) not later than 17 days before the course starts. Payment must be made by bank transfer or credit card. For courses taking place in the United Kingdom, credit card payment is not possible. RENAC and its partners cannot accept cheques or cash payments. Registrants are responsible for paying any bank charges accruing in their country of residence; RENAC will pay any fees for the funds transfer accruing in Germany.

Course confirmation and cancellation policy

  • RENAC will at least 28 days before the start of the seminar send participants a course confirmation via e-mail.
  • If, for any reason, RENAC has to cancel a course 28 days or more before the start of the course, RENAC will not be responsible for any costs of the participant incurred (flight costs, hotel fees, money transfer costs etc. Course fees already paid will be refunded in full.
  •  If, for any reason, RENAC has to cancel a course less than 28 days before the start of the course and after having confirmed the course, RENAC will additionally pay any resulting flight cancellation fees. RENAC will inform the participant via e-mail. RENAC will not be responsible for any other costs (other flight costs, hotel fees, money transfer costs etc.) incurred. Course fees already paid will be refunded in full.
  • Should a course participant have to cancel their booking, RENAC will retain a cancellation fee. For cancellations received between 21 and 14 days before the start of a course, this will be: €150. For cancellations 13 or less days before the course start: 80% of the course fee will be retained.

Letter of invitation/visa

Should you need a letter of invitation for your local German Embassy, we will send it to you following receipt of your payment in RENAC’s or its partner’s bank account. Registrants are responsible for all costs associated with visa applications. Please take the duration of the visa application process into account when making your booking.

Discount for early bookings

Bookings received more than 8 weeks before the start of a course will secure an early booking discount of 10%.

Discount for group bookings

Bookings for three or more members of a company or organization on a course will secure a group discount of 5%.

Combined discount for early group bookings

A combined early booking for a group on any course will secure a discount of 15% for each participant.

All prices include 19% VAT, course material, lunch and coffee during course breaks, welcome event, and field trips.

Intellectual Property and RENAC Material:

All intellectual property used and distributed in the program exclusively belong to RENAC. The participants of the program are not entitled to reproduce, copy, alter, distribute, sell, etc. materials, logos etc. belonging to RENAC.

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